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Microsoft Dynamics CRM (Archived)

Case form is acting strangely in fields with quick search enabled.

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I made some changes to some form element labels and form business rules that affect custom elements to reflect changes in management structure here at my company .  Since then, in fields where there exists the quick lookup search box, as soon as one enters the field (onFocus), it appears that the  (onChange) event appears to fire, and the quick lookup shows all the records in the selected defined view.   Please note that nothing was typed in the field before the quick search form appeared, only the field with the search box was selected with the mouse. 

I have a test system with a similar form that was not updated.   In that system, the form operates normally.

Both forms have  javascript based form libraries.  Though I didn't modify that code, I compared the two versions, and there is no difference.

Does anyone have any idea how to go about troubleshooting this?

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  • Verified answer
    Drew Poggemann Profile Picture
    4 on at

    Hi Jeffrey,

    What about enabling Trace to see what is happening?  support.microsoft.com/.../907490

    You could also look at debugging the JavaScript as well:  blogs.msdn.microsoft.com/.../debugging-custom-javascript-code-in-crm-using-browser-developer-tools

    Hopefully one of these help Jeffrey.

    Thanks,

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