web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Microsoft Dynamics CRM (Archived)

Emailing a list of contact using email lookup or actions in advanced find - crm 3.0

(0) ShareShare
ReportReport
Posted on by

This may be a pipe dream, but I am wondering if anyone has any ideas if this could work.  We run training programmes and as such we have a field on the 'contact'  entity called 'Programme number'.  We can use this number in advanced find to find the list of contacts who are connected to that number.  The annoying thing is, we would like to be able to email a group of contacts without having to use direct mail.

Two ideas I have, but have no idea if possible are (if either can be done taht would be amazing):

1. We run an advanced find and the results show the list of contact - we then select all the contact records in the view that we want to email and select the 'more actions' menu or an email icon link next to the direct mail link.  From there there would be an option to create a new email using the records selected, whereby a new email window opens and automatically inserts the names into the recipient list.  We can then compose our email as normal.

2. We open a new email window and select the look up for the 'to' box.  From there we get a similar wondow to advanced find, where I can search using the 'contact' entity, but can then also drill down further and show only the contact records that have the programme number I want.

Does anyone see a way to do this?  Maybe creating a rule to run in advanced find that can do this?  I did look, but can't see a way.

I use CRM 3.0 web client.

Many thanks
Laura

*This post is locked for comments

I have the same question (0)
  • a33ik Profile Picture
    84,331 Most Valuable Professional on at

    Hi, Laura

    I have the idea how to do similar to written functionality with some differences.

    1. Button to the Contact grid is added.

    2. After Selecting Records in grid and pressing the button added in 1 - new e-mail form is opened and contact, selected in grid are inserted as a recipients.

     If you need - i can write instructions and code samples how to do it.

  • Community Member Profile Picture
    on at

    Hi there,

    Many thanks for replying to this.  I would be really grateful if you could provide instructions for this.  I am not a programmer (I know little bits about customising and have edited the isv.config file before), but in general I am more of an end user, so as much info as you can give would be much appreciated.

    Thanks again
    Laura

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

#1
SA-08121319-0 Profile Picture

SA-08121319-0 4

#1
Calum MacFarlane Profile Picture

Calum MacFarlane 4

#3
Alex Fun Wei Jie Profile Picture

Alex Fun Wei Jie 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans