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Create subscription list from external website opt-in Marketing D365

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Posted on by 532

HI all,


We have an external webpage with an external submission form, I connected the external form with field mapping to forms in D365 marketing.
When a contact submits the external form it will create a contact in the database.

Now I want to have the possibility to create a subscription list from all the contacts who did submit the form automatic.

I have read in the community posts of last year that a workflow to add members to a list is OOB not possible

I have found an article that it is now the possibility to create a custom workflow to update entities:

https://docs.microsoft.com/en-us/dynamics365/marketing/entity-mapping

I cannot find the settings to add member to a subscription/marketing list

Is this still not possible?

  • Suggested answer
    Clofly Mao Profile Picture
    Clofly Mao 50 on at
    RE: Create subscription list from external website opt-in Marketing D365

    Hi Mariette,

    Yes, by importing custom tile, flow can also start within customer journey:

    https://community.dynamics.com/365/marketing/f/dynamics-365-for-marketing-forum/397930/help-with-setting-custom-channel

    When contacts reach to custom tile, the tile will generate custom channel activity entity record accordingly, so we can trigger flow on creation of the entity.

  • Jetj25 Profile Picture
    Jetj25 532 on at
    RE: Create subscription list from external website opt-in Marketing D365

    Can I start a Flow within a customer yourney like the workflow can be started?

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