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Create subscription list from external website opt-in Marketing D365

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Posted on by Jetj25

532

HI all,

We have an external webpage with an external submission form, I connected the external form with field mapping to forms in D365 marketing.
When a contact submits the external form it will create a contact in the database.

Now I want to have the possibility to create a subscription list from all the contacts who did submit the form automatic.

I have read in the community posts of last year that a workflow to add members to a list is OOB not possible

I have found an article that it is now the possibility to create a custom workflow to update entities:

https://docs.microsoft.com/en-us/dynamics365/marketing/entity-mapping

I cannot find the settings to add member to a subscription/marketing list

Is this still not possible?

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Clofly Mao 50 on at

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RE: Create subscription list from external website opt-in Marketing D365

Hi Mariette,

Yes, by importing custom tile, flow can also start within customer journey:

https://community.dynamics.com/365/marketing/f/dynamics-365-for-marketing-forum/397930/help-with-setting-custom-channel

When contacts reach to custom tile, the tile will generate custom channel activity entity record accordingly, so we can trigger flow on creation of the entity.
Jetj25 532 on at

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RE: Create subscription list from external website opt-in Marketing D365

Can I start a Flow within a customer yourney like the workflow can be started?