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View cases from all queues I am member of

Posted on by 600

Hello

I want to create a view that display all cases from all queues I am member of. Is this possible?

Thanks for answer

Queues-I_6000_m-a-member-of.png

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  • Verified answer
    RE: View cases from all queues I am member of

    Hi Martin,

    You can create a Case view that will display those cases for which you are a member AND owner of a queue using this example: 

    0116.Queues.PNG

    However, to bring up those cases where you are not the owner of the Queue or team, I suspect you will need to create a relationship between the team, the queue and the case entities. 

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