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Purch Order - Update invoice quantity do not refresh data

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Posted on by MartaDV

Hello everyone,

After updating to PU45, some users are having problems updating the quantity on purchase order invoices. 
When they select the quantity in the dropdown, the form does not refresh, it does nothing.


We have tried deleting usage data, deleting browser cookies, using different browsers (Edge and chrome) and nothing has worked.

We have also tried to put the same roles and permissions to other users, and they can update the amount without problem, so apparently the problem is not caused by security.

Has anyone experienced anything similar? Do you have any advice on where to look for the problem? Keep in mind that it is not an error that can be reproduced from another user.

Thanks in advance.

 
UPDATE: This only happens on PROD environment, on UAT its works fine.

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Nya 29,060 on at

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Hi,

Would you please specify which application you're using in Dynamics?

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ACECORP 1,589 on at

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Sounds like some kind of bug, but you may be able to fix it using the following JavaScript code.

Put the code on the Lookup Field or Option Set On Change Event and it will save the data and then force refresh and reload the form inline.

function SaveRefreshNReloadForm(executionContext) { var formContext = executionContext.getFormContext(); formContext.data.save(true).then(function () { formContext.data.refresh(save); }); }

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