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Offset invoice pending approval does not default in invoice register

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Posted on by marypeace

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Hi,

I'm recording transactions in invoice register under AP>>Invoices>.Invoice register.

On the first transaction, the offset invoice pending approval account automatically default but when I add another transaction, the offset invoice pending approval account does not default anymore, user has to fill it up manually.

I already set up the posting profile in AP parameters.

Pls help.

Thank you.

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Alireza Eshaghzadeh 14,679 Super User 2025 Season 2 on at

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Hi marypeace,

If you want to have default account on approval journal, you can check following post on Microsoft learn:

learn.microsoft.com/.../default-offset-accounts-vendor-invoice-journals

Ref. to the post, if you provide ledger account on "Default account setup" it will be replicated on approval journal.

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Hana Xue Microsoft Employee on at

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Hi marypeace,

You can view the link below to assign default accounts for invoice journals.

Default offset accounts for vendor invoice and invoice approval journals - Finance | Dynamics 365 | Microsoft Learn

Or you can check out similar question and discussions:

Default approved by setup in AP Invoice register - Dynamics 365 Finance Forum Community Forum

Best Regards,

Hana

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marypeace 524 on at

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Hi Alireza,

The default account I'm referring to is the account in the invoice register.

Under posting profile, there is a field offset account that is automatically defaulted if you are using Invoice register.

When I record the first line, the system automatically assigns the offset account but when you record another line, it is not defaulted.

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Alireza Eshaghzadeh 14,679 Super User 2025 Season 2 on at

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Hi marypeace,

Please make sure that Offset account that you mentioned is populated for the vendor or vendor group that you add as new line.

In this example, offset account is provided for one vendor group.

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marypeace 524 on at

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Hi Alireza,

All vendor groups have offset account.

I even refresh or re-select the offset account in the setup for each vendor group thinking that it will work but still with error.

When validating the journal, I receive this error that transaction is not balance because the offset account is missing.

The offset account automatically default in the first record but in succeeding record, the offset account is missing.

Thanks.

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Alireza Eshaghzadeh 14,679 Super User 2025 Season 2 on at

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Hi marypeace,

Which product version do you use? Do have any customization for invoice register?

I have tested in PU57 10.0.33 (10.0.1549.73) and offsett account populates on invoice register journal based on vendor posting profile.

Have you tried to delete your browser history or D365FO historic to check if it helps?

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marypeace 524 on at

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Hi,

I tried deleting browser history and the usage data in D365 but still the supposed to be automatic offset account is missing.

Pls help.

Thanks.

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Alireza Eshaghzadeh 14,679 Super User 2025 Season 2 on at

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How do you add new lines in the journal (e.g. via New button)?

Do have the same issue if you import journal lines via Excel add-in or data management framework?

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marypeace 524 on at

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I click New button to add another line or click the arrow down.

No, we are not using data management or via excel because these are actual transactions.

As the document comes in, we record it in AP invoice journal.

Thanks.

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