Dynamics Community Forum Thread Details

ExtendedAmount not being calculated automatically

Hello,

Currently we are testing dynamics 365 in a sandbox environment. Until recently, extendedamount on the opportunity line entity was calculating properly, when creating a new record or updating the price per unit. For some reason this stopped working and i'm having a hard time figuring out what changed.

Symptoms: currency and price list have been set in the opportunity. The product used seems to be properly configured for the price list, the Revenue calculation = system calculated", the pricing field on the opportunity line = Override price

I have been looking for SDK message processing steps that would control this field, but couldn't find one. I have found this is not a calculated field or rollup field, so it's not calculated this way. I have not found any workflow.

As mentioned, this was working properly. I have a last test opportunity lines create on the 3rd of March 2017, where the extendedamount was calculated properly. The first test opportunity line created after that, which doesn't have a proper extendedamount calculated, dates from 20th of March 2017.

Any advise on how dynamics would update the extendedamount or a possible cause why this is not working properly would be highly appreciated.

Best regards,

Ben De Vriendt

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