We recently purchased a new HP Pavilion Slimline with Windows 7 (64 bit?) and have transferred our Microsoft Dynamics RMS & all our hardware to the new computer...except we cannot get the receipt printer to work.
We constantly receive the error message that the OPOS driver is not found.
I am really not familiar with understanding printer drivers etc so have likely made the situation worse as opposed to better :)
The printer is appearing as an installed printer etc, just does not work.
I tried copying the old OPOS driver files over from the previous computer & that did not work. I have tried downloading several different drivers none of which have worked & tried to run the installation set-up for the printer as well as assigning ports (though as I said really don't know what I am doing so have probably made it worse!).
We have tried using a parallel to usb cable & the current set up, if you can imagine, is from the old computer which goes parallel to ethernet to serial to which we added serial to usb cable & now at least the computer recgonizes that the printer is there...though it still will not print & still gives the OPOS driver not found error.
Tech support was unable to resolve & I have been unable to reach our microsoft partner to help
Anyone know specifically how to set up, install & configure this printer to work with Windows 7?