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I need to convince my business to upgrade from 8.1 to 9.0. Can I get some pointers wrt functionalities differentiator?
Dear Subhransu
Thank you for writing to us .
I have tried looking for explicit documentation for differences between version 8.1 and 9.0 however it turns out we don’t really have one .
Ideally to understand the changes and the differences we just can focus on the new features that are part of CRM version 9.0 I have included the link below
https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/whats-new
One of the biggest changes that has occurred is the change in the Object model and the API reference you can read through the below link to get details . We also brought in a new interface called the Unified User Interface
https://sachinbansal.blog/2018/04/27/all-javascript-changes-dynamics-365-9-0/
https://docs.microsoft.com/en-us/power-platform/admin/about-unified-interface
Additionally you can refer the information mentioned on the links below to gain more details regarding use of version 9
https://community.dynamics.com/crm/f/microsoft-dynamics-crm-forum/386071/dynamics-365-8-2-vs-9-0-on-prem
https://llpcrm.com/the-top-six-new-crm-features-in-dynamics-365-version-9-0/#:~:text=The%20new%20web%20client%20interface,standardisation%2C%20and%20text%20wrapping%20fix.&text=Set%20an%20option%20set%20as,an%20intuitive%20multi%2Dselect%20control.
Please mark my answer as verified if you found it helpful. Please let me know if you have any other questions around the above.
Bhartendu Pandey
Support Engineer - Customer Engagement- Dynamics CRM/PowerApps/Power Automate
Microsoft
HI,
Please below link to find out the differences and feature.
support.microsoft.com/.../microsoft-dynamics-365-onpremise-cumulative-updates
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