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Facing Error as downloading documents from Customersource

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Posted on by 3,056

Errorcustomersource.jpg

Dear Experts,

As i am trying to download some documents i received the error "Sorry you have currently do not have access to this site" even i have downloaded some of the documents but some of the documents can't be download, any idea??

Best Regards,

Shabir Ahmad

  • WillWU Profile Picture
    WillWU 22,352 on at
    RE: Facing Error as downloading documents from Customersource

    Hi Shabir,

    Please try the InPrivate mode in IE:

    community.dynamics.com/.../300589

  • Shabir Ahmad Profile Picture
    Shabir Ahmad 3,056 on at
    RE: Facing Error as downloading documents from Customersource

    FormulaPic2.pngErrorwhilelogintomicrosoftuser.png

    Hello Michal Krejza,
    Please check two images one image is the document which i am downloading as i am clicking on the link it forwards me to login user window as i am trying to log in I receive error check in another image that error.

    Thanks and Regards,
    Shabir Ahmad

  • RE: Facing Error as downloading documents from Customersource

    Hello Shabir,

    Could you share URL of the file you are trying to download ?

  • SouravDam Profile Picture
    SouravDam 11,723 on at
    RE: Facing Error as downloading documents from Customersource

    Hello Shabir Ahmad,

    May be I mistaken your original post itself! My bad; sorry for this!

    Let's wait for other members to share their input on this.

    Best regards,
    Sourav Dam

  • Shabir Ahmad Profile Picture
    Shabir Ahmad 3,056 on at
    RE: Facing Error as downloading documents from Customersource

    Hello Sourav Dam,

    From which form you are trying  to download ?? didn' get sorry

    file location is downloaded to download folder

    How many users are affected with this  sorry didn't get your point

    Yes, i administrator

    file extension PDF format

    is that document stored path is validated in system? sorry didn't get you.

    But i already downloaded all documents only few documents are generating this kind of messages

    on this page i downloaded 1 file but 2 or 3 files can't be download and throwing access message posted by me here

    Best Regards,

    Shabir Ahmad

  • Suggested answer
    SouravDam Profile Picture
    SouravDam 11,723 on at
    RE: Facing Error as downloading documents from Customersource

    Hello Shabir Ahmad,

    Looks like privilege issue! Are you checking this in AX itself ?

    You can check in below areas and provide more details.

    --- From which form you are trying to download?

    --- What is the file location set in system?

    --- How many users are affected with this?

    --- Have you checked with "System admin" user? Hope you are the system admin 

    --- What is the extension of that file? Is that file is a restricted type file in Dynamics or not.

    --- Is that document stored path is validated in system?

    Best regards,
    Sourav Dam

    Kindly mark this thread 'Yes' if this is answered your query which may help other community members in this forum.

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