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Microsoft Dynamics CRM (Archived)

Case description displaying HTML code from Outlook email

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Posted on by Microsoft Employee

When a new case is created in crm and the case description is populated via outlook email the HTML tags are not stripped. The case description is basically unreadable with all of the HTML tags present. I have tried every onload script from every ancient thread online and I cannot get the HTML tags to be removed. I have CRM Dynamics 365 (8.2.1.341)

Anyone that has any updated input on this issue would be greatly appreciated. 

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