Hi,
Emails are recieved in Outlook but are not coming through to CRM. I am using Server Side Sync. The mailbox has been tested and approved in CRM. What could be causing that ?
Thanks
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Hello,
What is your CRM build?
Do you see any errors in the Alerts of the mailbox?
Also do you have any plug-ins or workflows triggered when an email is created in CRM? If YES - if you disable them does that make any difference?
Regards,
Radu
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André Arnaud de Cal...
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