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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Custom Button is not S...
Microsoft Dynamics CRM (Archived)

Custom Button is not Showing on Dynamics 365 for phones

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Posted on by Community Member

Hello I have created several custom buttons with simple enable rules (Thanks to Ribbon workbench) to show/hide based on some criterias.

On the web it works great but I am not able to see these buttons on Dynamics 365 for phones (Tablets as well).

If I remove enable rules, buttons appear on Dynamics 365 for phones.

I also managed to add enable rules on standard buttons and it worked great on both Dynamics 365 for phones and Web.

Is it possible that enable rules are not supported on custom buttons on Dynamics 365 for phones (Tablets as well)?

Thanks in advance,

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I have the same question (0)
  • Community Member Profile Picture
    Community Member on at
    RE: Custom Button is not Showing on Dynamics 365 for phones

    Thanks for the interesting post but in fact I would like it to function on both Web and Phones/Tablet..

  • gdas Profile Picture
    gdas 50,091 Moderator on at
    RE: Custom Button is not Showing on Dynamics 365 for phones

    Hi Dimitri,

    Could please have a look below reference

    arunpotti.wordpress.com/.../show-ribbon-buttons-only-in-mobile-or-tablets-in-crm

  • Shahbaaz Ansari Profile Picture
    Shahbaaz Ansari 6,211 on at
    RE: Custom Button is not Showing on Dynamics 365 for phones

    yes it looks like it is not supported

  • Community Member Profile Picture
    Community Member on at
    RE: Custom Button is not Showing on Dynamics 365 for phones

    Hello Shahbaazz, Thank you for your answer. Unfortunately, it seems that it is not supported which seems strange as I managed to use the same enable rule on a standard button.

    I just hope other users may have the same issue.

  • Shahbaaz Ansari Profile Picture
    Shahbaaz Ansari 6,211 on at
    RE: Custom Button is not Showing on Dynamics 365 for phones

    Hi Dimitri,

    It looks like its an issue with custom button on Mobile phone, Please refer below links for the same,

    community.dynamics.com/.../247021

    community.dynamics.com/.../223120

    If you find it helpful, Please mark my Answer as Verified.

    Best Regards,

    Shahbaaz

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