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Suggested answer

Grid to Excel and Quick Query Export Disabled SL2015

Posted on by 80

This feature was available and working fine until a week ago.  Now the grid to excel button is greyed out and only allows print to screen.  I've done a clean re-install with 2015CU2 and am running Office 2016 64bit.  I've seen several threads mentioning disabling Excel add-ins but I don't have any enabled.  Any other settings I need to enable?

Thanks so much!

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Grid to Excel and Quick Query Export Disabled SL2015

    Hi Reid

    I have had clients have the same issue after upgrading to SL 2015 CU2.

    Have you checked the users' rights w/in SL?

    They may not have rights to that QQ screen.

    I believe this screen is QQ0301D.

    Chuck Otis

    Winxnet

    winxnet.com

  • Reid Profile Picture
    Reid 80 on at
    RE: Grid to Excel and Quick Query Export Disabled SL2015

    Hi Chuck - I checked that straight away.  There are no add-ins enabled or active.  

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Grid to Excel and Quick Query Export Disabled SL2015

    Hi Reid

    Please see below from earlier SL Forum Post.

    At times we've seen issues exporting a Quick Query or other grid in Dynamics SL to Excel.  If you're experiencing any issues with this try:

    In Excel go to File > Options > Add-Ins.  Try disabling these (one at a time if you want to track down which one may be the culprit).

    This suggestion comes compliments of Steve Wier over on the partner forums.  Thanks Steve!

    Thanks,

    Chuck Otis

    Winxnet

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