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Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... Direct mail options wi...

Customer experience | Sales, Customer Insights,...

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Direct mail options with D365 Marketing

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Posted on by una

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Good evening,

How are clients who still require to send out packs to Customers tracking this activity in D365 Marketing? D365 Marketing doesnt have an option to do a mail merge or direct mail, i wondered how others are recording this interaction if it is required by the customer in their Marketing approach?

Thanks

Una

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Nya 29,060 on at

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Hi,

Could you please explain "send out packs", "mail merge" and "direct mail", which are not concepts in Marketing app?

Maybe you could attach a few screenshots about it.

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