Send email as another user

(0) Share

Report

Posted on by Ahmad Saud

790

dear all

I have some workflows where the send emails as another user "CRMAdmin" with no issue, but sending similar emails via dialog is failing with the following error.

i read some blogs about enabling "Send Email as Another User", but still now working.

please help.

2018_2D00_07_2D00_08-17_5F00_14_5F00_53_2D00_Case_5F00_-Document-Review-for-Test_2D00_80.jpg

*This post is locked for comments

I have the same question (0)

All responses (4)

Answers (2)

Verified answer

G Kawinski 380 on at

Like (1)

Report

RE: Send email as another user

This is usually because of 1 of 2 reasons. Either:

1. There is a setting in every user's personal options to allow others to send on your behalf. Each user has to manually set this to allow others to send as them. You can also set this in bulk for users with the XRM Toolbox.

2. There is also a privilege in the security role to allow sending emails on people's behalf.

Was this reply helpful? Yes No
Verified answer

Community Member on at

Like (0)

Report

RE: Send email as another user

Hi,

it is not in your personal settings that you need to check "Send Email as Another User" but in the personal settings of the Sender

Was this reply helpful? Yes No
Ahmad Saud 790 on at

Like (0)

Report

RE: Send email as another user

thanks a lot.

Was this reply helpful? Yes No
Ahmad Saud 790 on at

Like (0)

Report

RE: Send email as another user

thanks.

Was this reply helpful? Yes No