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Microsoft Dynamics CRM (Archived)

User Interface version 8 versus version 9

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Posted on by 20

On page https://community.dynamics.com/crm/b/friyanksblog/archive/2018/02/14/what-s-new-in-dynamics-365-crm-v-9-0

you can read "Existing Dynamics 365 users on what is currently called ‘Enterprise Edition’ will have a choice to either use an updated version of the traditional web user interface or apply the new UUI."

Where can I change the setting so that the user sees the interface version 8. The problem I have that the user interface in 9.0 has white space after each line.

Thx in advance for your help.

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  • gdas Profile Picture
    50,091 Moderator on at

    Hi Andreas,

    Are you talking about legacy form rendering ? If yes then you can find the options under Settings --> Administration-->System Settings --> Under General Tab --> you can see at the last one options called "Use legacy form rendering".

    Use legacy form rendering option is there for organisations who upgraded their system and do not want to do any rework of scripts just yet. You can not see the old 8.1 UI by doing this . It is not recommended to enable in new CRM deployments as the new rendering engine is much faster than the legacy engine and eventually, this option will disappear in future versions.

    If you have any specific issues related to UI please share screenshot .

  • Andreas Domevscek Profile Picture
    20 on at

    Hi Goutam, Thx but that did not solve the problem. I still have white spacing between fields. That was not in 8.0.

  • gdas Profile Picture
    50,091 Moderator on at

    Please share screen shot .

  • Suggested answer
    RaviKashyap Profile Picture
    55,410 Moderator on at

    Hi,

    If you already in v9 then you cant get the ui of v8. In v9, preffered option is unified interface which is more convenient and user friendly. Try that.

    www.c5insight.com/.../dynamics-365-unified-interface-v9-upgrade.aspx

    hope this helps

  • Andreas Domevscek Profile Picture
    20 on at

    It looks like my font in 9.0 is different from 8.0

  • RaviKashyap Profile Picture
    55,410 Moderator on at

    This is expected as they both are 2 different versions.

  • Suggested answer
    gdas Profile Picture
    50,091 Moderator on at

    If you have any specific issue with UI , Please share here the screenshot. You can't compare UI 9.o with 8.x as 9.0 released with Unified Interface.

  • Andreas Domevscek Profile Picture
    20 on at

    Dynamics9.PNGDynamics9.PNG

    you see more spacing in V9 than in v8.

    I want another font/spacing.

  • Suggested answer
    gdas Profile Picture
    50,091 Moderator on at

    Hi Andreas,

    Yes that is true , but this is looks good and having minimum impact I guess, although you can not reduce this space with any supported way.  You can fix little bit with machine resolution, reduce browser zoom size.

    See how does the new Dynamics 365 web client UI make you more productive -

    blogs.msdn.microsoft.com/.../how-does-the-new-dynamics-365-web-client-ui-make-you-more-productive

    In addition if you  feel you can submit your ideas here -

    https://ideas.dynamics.com/ideas/dynamics-crm

  • Andreas Domevscek Profile Picture
    20 on at

    Hi, Thx. Another question. Do you know when we can use tab pages in Dynamics CRM?

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