Error when assigning HR base license

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Posted on by WillBen

Hi,

We are trying to assign a D365 Human Resources base license to a user who only has a Microsoft Business Premium license. We are receiving an error that the user needs more services, error below.

Can anyone advise what the issue is here?

Thanks

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Judy Microsoft Employee on at

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Error when assigning HR base license

Hi,

It is recommended that you need to purchase the appropriate required licensing indicated in Licensing Guide.

Dynamics 365 Licensing Guide_Dec 2023.pdf

Best Regards,

Judy

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WillBen 9 on at

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Error when assigning HR base license

@judy the HR is a base license so the appropriate attach is not relevant.

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Judy Microsoft Employee on at

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Error when assigning HR base license

Hi WillBen,

Have you ever made some changes to the system?

If the issue persists, it is recommended that you can raise a ticket to Microsoft for further inverstigation.

Best Regards,

Judy

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