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Error when assigning HR base license

Posted on by 9
Hi, 
 
We are trying to assign a D365 Human Resources base license to a user who only has a Microsoft Business Premium license. We are receiving an error that the user needs more services, error below.
 
Can anyone advise what the issue is here?
 
 
 
Thanks
  • Judy Profile Picture
    Judy Microsoft Employee on at
    Error when assigning HR base license
    Hi WillBen,
     
    Have you ever made some changes to the system?
    If the issue persists, it is recommended that you can raise a ticket to Microsoft for further inverstigation.
     
     
    Best Regards,
    Judy
  • WillBen Profile Picture
    WillBen 9 on at
    Error when assigning HR base license
    @judy the HR is a base license so the appropriate attach is not relevant. 
  • Judy Profile Picture
    Judy Microsoft Employee on at
    Error when assigning HR base license
    Hi,
     
    It is recommended that you need to purchase the appropriate required licensing indicated in Licensing Guide.
    Best Regards,
    Judy

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