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Hi,
How I can create credit/debit memos for over/under payments? The payment was already booked, but there's some differences.
Thanks,
Awilda
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Hi Richard,
I really appreciate your help with all my questions. I just want to ask you something I have GP 10, I'm working on the the AR reconciliation, is there any way that I can apply multiple payments doing import/export in the receivable module? It seems like I need to click one by one and we have thousands of invoices in each payment.
Thank you so much!
Awesome! I did it. Thanks a lot.
If you go to Inquiry->Sales->Transactions by Customer do you see this credit memo on their account? If both the invoice and credit memo are both there is no reason why the credit memo cannot be applied. Are you sure you posted the credit memo? You can also apply the credit memo while you are entering into by click the Apply button.
I did that, but when I go to apply sales documents I don't see it there and I can't tie my payment.
Transactions->Sales->Transaction Entry and change the document type to credit memo or debit memo.
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