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Finance | Project Operations, Human Resources, ...
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Sales tax groups disappearing on Purchase orders after confirmation

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Posted on by 9
We have a random issue with sales tax group disappearing on purchase orders after confirmation.

We have a setup in one of our legal entities where we have two sites doing production and we are using WMS as well. Warehouse 1 is in country X and Warehouse 2 is in country Y. The other legal entities are working fine.
 
Sales tax groups are disappearing on Purchase order lines. When creating new PO - sales tax groups are in. But since sales tax are recalculated (Purchase->Sales tax) or Confirmation generated, sales tax groups disappear and incorrect sales tax group gets printed on PDF.
 
Incorrect VAT prints on PDF because sales tax groups disappear and the VAT is taken as default. 
 
Has any other companies experienced this issue?
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  • Subra Profile Picture
    958 on at
    Hi,

    Could you please let us know do you have any specific customization on this?

     

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