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Microsoft Dynamics CRM (Archived)

Missing Dynamics button when creating or editing a contact in Outlook 2016 and Dynamics 365

Posted on by Microsoft Employee

newcontd365.png

no Dynamics button in create a contact? Not good!

editd365.png

Cant untrack or track  an existing contact?

Am I missing something? I tried to add the d365 button to the contact ribbon but no go ?

Thanks

Scott

*This post is locked for comments

  • Beckyjc Profile Picture
    Beckyjc 170 on at
    RE: Missing Dynamics button when creating or editing a contact in Outlook 2016 and Dynamics 365

    Hi,

    Does this user have the Dynamics 365 app enabled?  Does he/she see the Dynamics 365 buttons elsewhere in Outlook?

    Becky

  • Mr Ramzy GHRIBI Profile Picture
    Mr Ramzy GHRIBI 345 on at
    RE: Missing Dynamics button when creating or editing a contact in Outlook 2016 and Dynamics 365

    Hi, 

    Which version do you use ?

    regards

    Ramzi

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