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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Email Configuration in...
Microsoft Dynamics CRM (Archived)

Email Configuration in Dynamics 365 Free Trail

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Posted on by shivaram 3,315

Hi Experts,

I am trying to do Email Configuration in Dynamics 365 Free trail.

For that I go to Settings --> Email Configuration --> Mail boxes --> Approve Email --> Test & Enable Mail boxes.

In this process Server profile is "Microsoft Exchange Online".

And I gave valid Email. (Valid Outlook Email) even though I am getting following two errors

Email cannot be received for the mailbox <Name>. Make sure that the credentials specified in the mailbox are correct and have sufficient permissions for receiving email. Then, enable the mailbox for email processing.
Email Server Error Code: Http server returned 401 Unauthorized exception
The email message "Test Message" cannot be sent. Make sure that the credentials specified in the mailbox <Name >are correct and have sufficient permissions for sending email. Then, enable the mailbox for email processing.
Email Server Error Code: Http server returned 401 Unauthorized exception. 
Is microsoft providing to access this for Free Trail? or this is only for paid service.?
How to solve this issue.?
Thanks in advance.

*This post is locked for comments

  • shivaram Profile Picture
    shivaram 3,315 on at
    RE: Email Configuration in Dynamics 365 Free Trail

    Hi all,

    Thanks for your reply. As of now my requirement changed. As Dhamodaran R's Answer was useful for other person, so I am closing this thread as verifying his answer.

    Once again, Thanks for all your suggestions.

  • Felippe Profile Picture
    Felippe 796 on at
    RE: Email Configuration in Dynamics 365 Free Trail

    Thanks Dhamodaran R

    Working perfeclty for me.

    Best Regards

  • Verified answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Email Configuration in Dynamics 365 Free Trail

    How to Set up Mailbox in Dynamics 365 for Trail Version

    Step 1: Create a Dynamics 365 CRM Trails Version.

    Step2: Navigate Admin Tab

    Step 3: Select Billing Purchase Service Office 365 Enterprise E5 without PSTN Conferencing (Trail)

    Step 4: Setup the Office 365 Enterprise E5 without PSTN Conferencing

    Step 5: Navigate Dynamics 365 CRM

    Step 6: Navigate Settings Email Configuration Choose the Mailbox

    Step 7:  Activate the Mail Box and Approve Email

    Step 8: Test and Enable Mailbox

  • Suggested answer
    TNS Profile Picture
    TNS 1,195 on at
    RE: Email Configuration in Dynamics 365 Free Trail

    Hello Santosh ,

    you have took a dynamics 365 trial version...you open portal.office.com and there you check that you have got outlook app, in your office 365...... if its not there then you have to take a trial version of office 365... too.

    thanks!

  • shivaram Profile Picture
    shivaram 3,315 on at
    RE: Email Configuration in Dynamics 365 Free Trail

    Hi TNS,

    I tried with default one and another outlook email both. I trust that we should have licence to use this option and for free trail Microsoft is not providing this feature.

  • TNS Profile Picture
    TNS 1,195 on at
    RE: Email Configuration in Dynamics 365 Free Trail

    Hi,

    With the valid email do you mean the default email you have been given when you have taken the trial ..... or you are giving another outlook email id..

    Thanks

  • Suggested answer
    Gopalan Bhuvanesh Profile Picture
    Gopalan Bhuvanesh 11,397 on at
    RE: Email Configuration in Dynamics 365 Free Trail

    Hi

    In free trial You are given Plan 1.

    In plan 1 there is no Exchange Online included.

    Dynamics 365 online and Exchange online should be in the same tenant.

    Go for Office 365 trial.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Email Configuration in Dynamics 365 Free Trail

    Hello sir, Found any solution?

  • shivaram Profile Picture
    shivaram 3,315 on at
    RE: Email Configuration in Dynamics 365 Free Trail

    Any suggestions?

  • Jagannath Profile Picture
    Jagannath 545 on at
    RE: Email Configuration in Dynamics 365 Free Trail

    I am also facing same issue.

    Any body having any solution???

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