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Dynamics 365 Community / Forums / Microsoft Dynamics RMS (Archived) / No cashier
Microsoft Dynamics RMS (Archived)

No cashier

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Posted on by 7DGames 125

I created the Sample database, played around with it.  Everything looked good.  

I created a new database, named after my company, using the blank bck file, then a new database using the sample bck file.  Both times using the Operations Manager with User ID 1 and password "password" results in the error message "Not Found Error 201 : The cashier was not found or the password is incorrect."

Any clues as to how to get around this? Or do I have to use a database named Sample forever?

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  • Verified answer
    7DGames Profile Picture
    7DGames 125 on at

    I found my own answer.  The Sample database is NOT "password" as the documentation states.  It is "Password"

  • Suggested answer
    Antonijo Todorovik Profile Picture
    Antonijo Todorovik 4,025 on at

    Hi there.

    OK, apart from the uppercase letter in the Password which You figure it out, I would recommend You few things around the RMS SO Store Ops Cashiers / users, maybe they can be useful for You:

    - The “1 / Password” user is the administrator, would recommend You to create cashier types, with different security level and use them to create the final users, by copy functionality in RMS SO Manager

    - Then, change the password of the Admin user, so only You will know it, don’t leave it as standard

    - Sometimes (especially in Headquarters environment, when exporting a new store or simply, when You forget the password), RMS is not recognizing the password of the users / cashiers, so this two tSQL sentences (that You can execute in RMS Store Ops Administrator) can be very helpful

    o “SELECT * FROM Cashier” will give You all the records in the Cashier Table

    o “UPDATE Cashier SET Password = ‘xxx’ WHERE ID = y” can update the password for a specific cashier, where xxx is the new password (alphanumeric) and y is the ID of the Cashier (always integer value). After updating, the RMS will ask You to change and put the final password for the cashier entering the application

    Hope this helps… Regards, A.

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