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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Reason Codes in Sales ...
Small and medium business | Business Central, N...
Answered

Reason Codes in Sales and Purchasing

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Posted on by Community Member

Hi:

I see the window used to create Reason Codes in Business Central. 

But, I do not see where to choose a Reason Code in the header of either a sales order or purchase order as discussed in the link below.

Where can I find the field for Reason Code, in such a document's header?

John

https://docs.microsoft.com/en-us/previous-versions/dynamicsnav-2016/hh170679(v=nav.90)?redirectedfrom=MSDN

Categories:
Dynamics 365 Business Central
Dynamics 365 Business Central
I have the same question (0)
  • Verified answer
    Suresh Kulla Profile Picture
    Suresh Kulla 50,243 Super User 2025 Season 2 on at

    The field is available on the tables but by default it is not shown on the sales order or purchase order, you need to add them.  By default a return reason code is shown on the return orders at the line level.

  • Suggested answer
    Renni Profile Picture
    Renni 960 on at

    Hello again John,

    After you set them up, you can link the codes to:

    Journal templates

    Journal batches

    Journal lines

    Sales and purchase headers

    On the sales and purchase headers you may need to personalize to add the fields, I believe it is in the line level so click down there when personalizing and you should see it

  • Community Member Profile Picture
    Community Member on at

    Hi Suresh:

    How do you add Reason Codes to sales and purchase documents?  I do not even see the field "Reason Code", upon clicking "Personalize".

    John

  • Suggested answer
    Suresh Kulla Profile Picture
    Suresh Kulla 50,243 Super User 2025 Season 2 on at

    You cannot add using personalize because that is not the available field to add using personalization, you need to do development/extension to add that to the page.

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