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We applied several credits to the wrong invoices in payables. We need to unapply them and then apply them to the correct invoices. Can someone explain in simple terms how to do this in Dynamics?
Thanks,
John
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can a partially applied credit memo be unapplied after the apply payables documents window has been closed?
We're trying to unapply a credit memo that was partially applied to an specific invoice, both the credit memo and invoice are still Open, but we get the message "This invoice already is partially applied to this credit document. You cannot apply to this document until the other apply amount is posted." So it won't let us uncheck the box in order to unapply. Is there a way around this before we post the credit memo and have to end up voiding it just to reapply the credit to the hundreds of other invoices all over again?
I believe only open transactions can be unapplied in Payables. Anything historical has to be voided and re-entered, then re-applied.
Using the instructions posted by Frank Hamelly, I am still unable to unapply the credit memo. Any other ideas?
Thanks Frank! That was too easy. For some reason I had it my head you could not un-apply a historical document and had to void the credits.
From GP Help -
Unapplying transactions in Payables Management
Use the Apply Payables Documents window to unapply a document. Unapplying a document reverses the entries that applied amounts to the document. You can use the Apply Payables Document window to unapply a document without voiding it. If you unapply a credit memo, return, or payment, the current transaction amount for the debit document is increased. You also unapply amounts when you void a credit document.
To unapply transactions:
- Open the Apply Payables Documents window.
(Transactions >> Purchasing >> Apply To)
- Enter or select a vendor ID.
- Enter or select the document to unapply.
- To unapply all the documents in the scrolling window, choose Unapply. To unapply specific transactions, unmark the check box next to the transactions to unapply. To unapply specific amounts, delete the amount in the Apply Amount field. Discount amounts that were applied are unapplied, as well.
- When you close the Apply Payables Documents window, the changes to discounts available, discounts taken, realized gains or losses, rounding, and writeoffs are posted.
Hope Help helps :)
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