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Hello All,
We migrated (in Test env) from 10.0.24 MPOS to 10.0.31 Store Commerce.
The cash Drawer was working ok in 10.0.24 MPOS, but is throwing the following error in 10.0.31 Store Commerce
There was an error communicating with the cash drawer. Check the device or see your system administrator.
ADDITIONAL INFORMATION
Error details
CommerceError: There was an error communicating with the cash drawer. Check the device or see your system administrator. at HardwareStationError.CommerceError [as constructor] (local.storecommerce.dynamics.com/Commerce.TypescriptUtilities.js:466:36) at new HardwareStationError (local.storecommerce.dynamics.com/Pos.Peripherals.Contracts.js:177:40) at ErrorParser._createHardwareStationError (local.storecommerce.dynamics.com/Pos.Peripherals.js:3069:32) at ErrorParser.parseHardwareStationErrorMessage (local.storecommerce.dynamics.com/Pos.Peripherals.js:3023:67) at HardwareStationRequestHandler._onHardwareStationError (local.storecommerce.dynamics.com/Pos.Peripherals.js:1753:62) at reject_1 (local.storecommerce.dynamics.com/Pos.Peripherals.js:1690:69) at local.storecommerce.dynamics.com/Pos.Peripherals.js:1701:33 at wrapper (local.storecommerce.dynamics.com/Commerce.AsyncResult.js:172:21)
What is the cause of this issue and how can I fix this?
Hi Sneha,
I could verify you created a support request for this issue. If you need any further assistance, please let me know.
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