Hi
I am having this error when I try to delete a product.
The product has been released to a company and cannot be deleted.
I checked in the other company and I did not find any product there why it is giving me this error
Hi everyone,
I believe. this is too late reply but hope this will help someone.
If you get the error message that says ''The product has been released to a company and cannot be deleted'' you need to remove the category relation if you are managing retail assortments by category. If you are managing retail assortment by product level, you need to remove the product from the assortment.
Then run process assortment job. Once job completed you can delete the item
Thank you.
I am getting this same error as described in this post from August 2021 when trying to delete a released product that has no transactions against it and only released to the one company. I've tried removing the Product Category Assignment for the Commerce hierarchy (as well as Sales category and Procurement category assignments) but still I am getting the same error. I am running F&O 10.0.28. Was this the solution that worked for you, @abjulaziz.alesaei?
UPDATE: I waited about an hour after removing the Product Category Assignments, and then I was able to delete the Released Product. I suspect that the change in retail/commerce assignment had to be replicated to the online store via a commerce batch job, but that is just a theory.
Hi Abdulaziz,
When deleting the product from the released products, you shouldn't get this error. Can you check if this is caused by a customization or partner add-on? In my demo environment it is working without this validation.
Hi jannawangD365
Thanks for the help
Hi Abdulaziz,
check is the product is linked to any category/assortment which used in retail company. if yes, then delete the relationship, you should be able to delete the items.
Hi André
Yes, know that I have to delete the released product first.
The error message appears when I delete from the release product
Hi Abdul,
If there are no transactions, you first have to delete the released product in the 'MM' company. Once that is done, you can delete the (global) product.
Hi André Arnaud
there are no transactions on the item why I can not delete it
Hi Abdulaziz,
The Products is a global table. The released products is data per company. As this product is released to "MM", you can't delete it.
Hi Syed
As you can see it is in one company
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