Cannot Set Case Type*, Sub Case Type , Case Title

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Posted on by Vedavith

I'm Using incident API in postman and doing a POST request

This is my body

{
 "customerid_account@odata.bind" : "accounts(e676e359-6f59-e711-810d-5065f38bb051)",
 "title" : "rxaap.com-Data Issues- PharmacyInformationUpdate",
 "new_newcasetitle" : "rxaap.com- Data Issues - PharmacyInfoUpdate",
 "caseorigincode" : 3,
 "casetypecode" : 100000003,
 "new_casetype" : "rxaap.com",
 "new_casetypelookup" : "rxaap.com",
 "new_casesubtypelookup" : "Data Issues",
 "description" : "This is test. Please, ignore "
}

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Carlo Velasco 787 on at

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Hi it seems that the issue is on your lookup fields.

To set a value on a lookup field you must pass the target record guid, not the name of the record.

This is an example.

"new_PrimaryIncident@odata.bind":"/incidents(10000000-0000-0000-0000-000000000000)"
Alejandro Serdan Microsoft Employee on at

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Adding documentation as per Carlo comment:

Associate entity records on create

https://docs.microsoft.com/en-us/powerapps/developer/common-data-service/webapi/create-entity-web-api#associate-entity-records-on-create

Sample:

POST [Organization URI]/api/data/v9.0/accounts HTTP/1.1
Content-Type: application/json; charset=utf-8
OData-MaxVersion: 4.0
OData-Version: 4.0
Accept: application/json

{
"name":"Sample Account",
"primarycontactid@odata.bind":"/contacts(00000000-0000-0000-0000-000000000001)"
}

Regards.

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