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Microsoft Dynamics CRM (Archived)

Record is Unavailable error solved if IE running "InPrivate" Why?

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Posted on by Cyclefitness

Can someone share with me why some records will throw the error message,

Record is Unavailable

The requested record was not found or you do not have permissions to view it

but if we switch to InPrivate mode for IE it works fine?

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Cyclefitness on at

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RE: Record is Unavailable error solved if IE running "InPrivate" Why?

I'm just wondering what IE setting would alleviate this issue?

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PS 23,577 on at

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RE: Record is Unavailable error solved if IE running "InPrivate" Why?

As Tim has already suggested, it might be cache issue. Can you clear it and check again.

Here's a post with same issue:

community.dynamics.com/.../174245

if you are still facing issue, do let us know

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Tim Dutcher 2,100 on at

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RE: Record is Unavailable error solved if IE running "InPrivate" Why?

This is probably due to the browser cache. It is retaining IDs that are no longer valid. If you clear the cache then it might resolve the issue.

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