For our customer we need an additional receipt printed out when processing return transactions. I configured return locations, enabled label printing and added a receipt with type "Return label" to my receipt profile. However, after selecting the return reason code in commerce app, only the regular receipt is being printed. What setup am i missing? How can I trigger the print of the return label?
Best regards,
Malte
Hi Malte,
Please create a support request so we can verify your configuration.
Docs about this:
docs.microsoft.com/.../set-up-return-locations-for-retail-stores
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