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Supply chain | Supply Chain Management, Commerce
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How to print receipt type "Return label" on Store commerce app

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For our customer we need an additional receipt printed out when processing return transactions. I configured return locations, enabled label printing and added a receipt with type "Return label" to my receipt profile. However, after selecting the return reason code in commerce app, only the regular receipt is being printed. What setup am i missing? How can I trigger the print of the return label?

Best regards,

Malte

  • Suggested answer
    Ana Teles Profile Picture
    Ana Teles on at
    RE: How to print receipt type "Return label" on Store commerce app

    Hi Malte,

    Please create a support request so we can verify your configuration.

    Docs about this:

    docs.microsoft.com/.../set-up-return-locations-for-retail-stores

    docs.microsoft.com/.../pos-returns

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