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Dynamics 365 CommunityForums Supply chain | Supply Chain Management, Commerce How to print receipt t...

Supply chain | Supply Chain Management, Commerce

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How to print receipt type "Return label" on Store commerce app

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Posted on by Flextrose

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For our customer we need an additional receipt printed out when processing return transactions. I configured return locations, enabled label printing and added a receipt with type "Return label" to my receipt profile. However, after selecting the return reason code in commerce app, only the regular receipt is being printed. What setup am i missing? How can I trigger the print of the return label?

Best regards,

Malte

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Ana Teles Microsoft Employee on at

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Hi Malte,

Please create a support request so we can verify your configuration.

Docs about this:

docs.microsoft.com/.../set-up-return-locations-for-retail-stores

docs.microsoft.com/.../pos-returns

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