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I have a check that was printed on by mistake. a report printed on the check so the check is useless but I want to void the check in GP so that there is a trail.
The challenge that you have here is that Dynamics has no idea that the Check was ever used.
You will need to create a check for a vendor, print it to blank paper, destroy the blank paper copy (if you want) and then "VOID" the check. All the time using the check number that was printed on in error.
Hope this helps.
Bill, I appreciate your feedback on this issue. As I was reading your response, it occurred to me that this happened a few months ago. What i did back then was to create a payment/check for one Cent $0.01, use that check and then void it in GP. I think this works as well.
Yes what you did was what I was outlining. It should work just fine to repeat that same process.
As another option to save a step, couldn't you also just use the Miscellaneous Check feature in Financial > Transactions >Financial > Miscellaneous Check?
Enter the check number to be voided, the date, enter "VOID" or whatever in the Pay to line, $0 for the amount, print it to screen and then post.
Joe
I tried to do a Joe suggested, using the Miscellaneous Check Feature; but, I keep getting a message that says
However-I DO have all of the required fields entered/updated.
I tried this; but, I get a message that says "Not all required field have been entered. Required fields appear in bold black type." However, I DO have all required fields updated/entered.
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