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Error while loading the CRM instance with Release 2020 Wave 2 changes in IE

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Posted on by Anthony D 30

We have applied the Release 2020 wave 2 changes on our organisation sandbox and tested on different browsers

  • Google Chrome :  No issues
  • Edge : No issues
  • Internet Explorer 11 (version 11.1016.18362.0): Unable to load the UCI apps, legacy UI works fine

Screenshot of IE

IE.PNG

On checking the browser console found an error getting logged which is as follows.

pastedimage1599553727041v1.png

Error : 

"AADSTS50058: A silent sign-in request was sent but no user is signed in. The cookies used to represent the user's session were not sent in the request to Azure AD. This can happen if the user is using Internet Explorer or Edge, and the web app sending the silent sign-in request is in different IE security zone than the Azure AD endpoint (login.microsoftonline.com).

Can someone help us to overcome this issue?

Thanks in advance.

Regards, 

Anthony D'souza

  • Anthony D Profile Picture
    Anthony D 30 on at
    RE: Error while loading the CRM instance with Release 2020 Wave 2 changes in IE

    Thanks @Henry Jammes

  • Verified answer
    Henry J. Profile Picture
    Henry J. 5,237 on at
    RE: Error while loading the CRM instance with Release 2020 Wave 2 changes in IE

    Hi Anthony,

    We believe the 9.1.0.22538- Service Update 225 updates resolves an issue with Internet Explorer 11.
    You can check its deployment status here: https://docs.microsoft.com/en-us/business-applications-release-notes/dynamics/released-versions/dynamics-365ce

    However in case you have not already reached out to support, please consider doing so, as this might be a separate issue.
    https://admin.powerplatform.microsoft.com/support

    Henry

  • Pankaj Gogoi Profile Picture
    Pankaj Gogoi 3,177 on at
    RE: Error while loading the CRM instance with Release 2020 Wave 2 changes in IE

    Hello Anthony,

    Please clear your browser cache and try. Hope this links helps.

    https://docs.microsoft.com/en-us/answers/questions/38202/interactionrequiredautherror-aadsts50058-a-silent.html

    https://nishantrana.me/2020/07/04/solved-aadsts50058-a-silent-sign-in-request-was-sent-but-none-of-the-currently-signed-in-users-match-the-requested-login-hint-powerapps/

    Best Regards

    PG

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