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ReportSteps (please find the document with screenshots attached [View:/cfs-file/__key/communityserver-discussions-components-files/797/Credit-memo-functionality-on-Dynamics-365-MPOS.docx]).
- Set up Payment method with the Operation name ‘Pay credit memo’ and associate appropriate Posting accounts in it
Retail and commerce/Channels/Retail stores/All retail stores/select the store HOUSTON/Tab Set up/Payment methods/in our case it is called Voucher:
- Issue Credit Memo
Go to MPOS/Show journal/select sale transaction/ Select Return transaction/Return/select Products/Return/select Reason for return/OK.
Go to Actions/Transaction options/Issue credit memo:
Credit memo will be issued and transaction will be posted.
- Now we can check if credit memo has been issued
Retail and commerce/Channels/Retail stores/Credit memos:
Credit memo is issued with the number 1.
- Apply Credit memo
Enter Sales Transaction in MPOS and then pay it using the Payment method ‘Voucher’ (which has an Operation name ‘Pay credit memo’):
Enter Credit memo number 1 (the number we see in step 3):
Click Check amount, we see Available amount:
Click the button on bottom ‘Tender Payment’:
- Now we can check if Credit memo has been applied
Retail and commerce/Channels/Retail stores/Credit memos:
You will notice that Applied check box is now marked, Applied amount and Applied date are filled in.
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