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Microsoft Dynamics CRM (Archived)

gap between notes in project entity

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Hello,

I'm facing a problem in some of the records of projects entity. Every single note comes with a big gap between description and other details. When I click a particular note and click somewhere else in my browser(this doesn't change anything permanently, when it's refreshed it turns back to old style). Gap for that note I'm dealing with is just gone. But it's not a reasonable solution. Any advice to fix this issue altogether?

note_5F00_gap.jpg

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  • meenoo Profile Picture
    7,316 on at

    Hi Mehment,

    What CRM Version are you using? Have you recently had any windows Update?

    Thank you.

  • Community Member Profile Picture
    on at

    Hi Meenoo,

    It's CRM Online 2016 Update (8.1.0.578) (DB 8.1.0.578). And yes I had a windows update like a week ago but I checked a specific record's notes from different computers in our organization. They look the same.

    Not: In original question, I said that if i click a particular note and click somewhere else solves the problem manually but now I checked it's happening only in client-side, I'm updating the question so that this might help.

  • Suggested answer
    M I Mostafa Profile Picture
    4,257 on at

    Hi Mehmet,

    Have you tried to decrease the "number of rows" this control occupies? This is a setting in the "Notes" control properties.

    Give it a go and see if that solves the issue.

  • Community Member Profile Picture
    on at

    I checked note settings from customize the system->customization expanding note entity. But note entity does not seem customizable. Besides that, this issue does not occure each records notes.

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