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Hello,
Has anyone seen this error?
I'm trying to opening an excel book that I exported from AX 2012 CU9, I want to obtain the accounting transaction list report of all 2017 but I'm getting this.
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I'm executing the report in AX succesfully, after that I save the report as an Excel document in my computer, finally I'm trying to open the file and it is in this moment when I get the error.
I'm not batching the report, I'm not sending the file by email.
Are other users able to export December, October or all months without the error? Or is everyone with access to this information unable to see this exported data?
If others are able to see it ok and one person cant. you can try clearing the cache on the AX client.
go to File>Tools>Options>Usage data tab>Jobs Tab>select all>click File>Delete Record. Then form selections tab>select all>Click File>Delete Record.
Another thing you can try is deleting the .AUC files. These files are located on the machine where the client is run from.
C:\Users\(User Name)\AppData\Local. You will see AX_GUI files with extension of .auc
Note: this is only if others are able to pull this data and only you cant.
Hi Boris,
The check box you are mentioning is already clear.
It is weird because I export data of some months like march, april, june, etc and I can save and open the Excel book without problem, but if I export december, october or all months I get the error when I open the file.
Hello Jorge,
If you are using a local Ax client, on your computer open Excel, Select File > Options.
Select Advanced, scroll down to the General section, and then clear the Ignore other applications that use Dynamic Data Exchange (DDE) check box in the General area.
Select OK.
If your using AX through published application like RDS, then same steps need to be performed but on the RDS server.
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