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Configure what is created when an event registration is created?

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We have noted that when an Event Registration is created - either from the event portal or manually from Marketing - it creates both a contact and a lead. We don't want leads to be created, is this possible to configure?

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Configure what is created when an event registration is created?

    Hi!

    You can now turn off creating leads for an event from the event's general tab itself, once you upgrade to the December 2018 release. You can find more about this and new features in our December release blog update - blogs.msdn.microsoft.com/.../announcing-the-dynamics-365-for-marketing-december-2018-update-is-now-available

    Best,

    Shravan Suri

    Program Manager

    Dynamics 365 for Marketing

    If this answered your question, please mark as Verified!

  • LeoAlt Profile Picture
    LeoAlt 16,331 on at
    RE: Configure what is created when an event registration is created?

    Hi partner,

    I'm sorry that it is a internal and managed process and we could not change it.

    Microsoft gives detailed instructions in the following.

    https://docs.microsoft.com/en-us/dynamics365/customer-engagement/marketing/market-to-leads

    WeChat-Screenshot_5F00_20181122173143.png

    Hope it helps.

    Best Regards

    Leo

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