web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

Community site session details

Community site session details

Session Id :
Customer Insights - Journeys forum

Configure what is created when an event registration is created?

(0) ShareShare
ReportReport
Posted on by 33

We have noted that when an Event Registration is created - either from the event portal or manually from Marketing - it creates both a contact and a lead. We don't want leads to be created, is this possible to configure?

I have the same question (0)
  • LeoAlt Profile Picture
    16,331 Moderator on at

    Hi partner,

    I'm sorry that it is a internal and managed process and we could not change it.

    Microsoft gives detailed instructions in the following.

    https://docs.microsoft.com/en-us/dynamics365/customer-engagement/marketing/market-to-leads

    WeChat-Screenshot_5F00_20181122173143.png

    Hope it helps.

    Best Regards

    Leo

  • Suggested answer
    Community Member Profile Picture
    on at

    Hi!

    You can now turn off creating leads for an event from the event's general tab itself, once you upgrade to the December 2018 release. You can find more about this and new features in our December release blog update - blogs.msdn.microsoft.com/.../announcing-the-dynamics-365-for-marketing-december-2018-update-is-now-available

    Best,

    Shravan Suri

    Program Manager

    Dynamics 365 for Marketing

    If this answered your question, please mark as Verified!

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

November Spotlight Star - Khushbu Rajvi

Congratulations to a top community star!

Forum Structure Changes Coming on 11/8!

In our never-ending quest to help the Dynamics 365 Community members get answers faster …

Dynamics 365 Community Platform update – Oct 28

Welcome to the next edition of the Community Platform Update. This is a status …

Leaderboard > Customer Insights - Journeys

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans