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Customer experience | Sales, Customer Insights,...
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An error occurred when communicating with Dataverse. A validation error occurred. The value 3 of 'customertypecode' on record of type 'account' is outside the valid range. Accepted Values: 8,100000001,5,1,2,6,4,9,10,11,12

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I'm trying to set up a connection between CRM and Business Central. When I create a customer in Business Central, I expect it to sync to CRM. However, I get the error below.

An error occurred when communicating with Dataverse.Detailed description: A validation error occurred. The value 3 of 'customertypecode' on record of type 'account' is outside the valid range. Accepted Values: 8,100000001,5,1,2,6,4,9,10,11,12

customertypecode appears to be a field in the Accounts table in CRM. Is there a way we can map this in the integration table mapping? There isn't really an equivalent field in Business Central for this.  

  • Abdul Wahab Profile Picture
    12,085 Moderator on at
    RE: An error occurred when communicating with Dataverse. A validation error occurred. The value 3 of 'customertypecode' on record of type 'account' is outside the valid range. Accepted Values: 8,100000001,5,1,2,6,4,9,10,11,12

    Hi IU_Hoosier ,

    I am still waiting to hear something from your side.

    Thanks

    Regards,

    Abdul Wahab

  • Verified answer
    Abdul Wahab Profile Picture
    12,085 Moderator on at
    RE: An error occurred when communicating with Dataverse. A validation error occurred. The value 3 of 'customertypecode' on record of type 'account' is outside the valid range. Accepted Values: 8,100000001,5,1,2,6,4,9,10,11,12

    Hi IU Hoosier,

    Go to your account table from the default solution and open customertypecode column and check choice values. You will that you do not have value 3 of any option. If you still need this then please add it before using it.

    Let me know if I can provide any additional details

    Thanks

    Regards,

    Abdul Wahab

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