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Customer experience | Sales, Customer Insights,...
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An error occurred when communicating with Dataverse. A validation error occurred. The value 3 of 'customertypecode' on record of type 'account' is outside the valid range. Accepted Values: 8,100000001,5,1,2,6,4,9,10,11,12

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I'm trying to set up a connection between CRM and Business Central. When I create a customer in Business Central, I expect it to sync to CRM. However, I get the error below.

An error occurred when communicating with Dataverse.Detailed description: A validation error occurred. The value 3 of 'customertypecode' on record of type 'account' is outside the valid range. Accepted Values: 8,100000001,5,1,2,6,4,9,10,11,12

customertypecode appears to be a field in the Accounts table in CRM. Is there a way we can map this in the integration table mapping? There isn't really an equivalent field in Business Central for this.  

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  • Verified answer
    Abdul Wahab Profile Picture
    12,119 Moderator on at

    Hi IU Hoosier,

    Go to your account table from the default solution and open customertypecode column and check choice values. You will that you do not have value 3 of any option. If you still need this then please add it before using it.

    Let me know if I can provide any additional details

    Thanks

    Regards,

    Abdul Wahab

  • Abdul Wahab Profile Picture
    12,119 Moderator on at

    Hi IU_Hoosier ,

    I am still waiting to hear something from your side.

    Thanks

    Regards,

    Abdul Wahab

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