Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Unable to load the Ext...
Supply chain | Supply Chain Management, Commerce
Suggested answer

Unable to load the Extension package.

(0) ShareShare
ReportReport
Posted on by kvigneshvaran 90

Hi,

I have tried to enable the standar store hours service. i have done all the steps. Finally am getting the below error.

Please do the needful

pastedimage1586001001932v1.png

  • Suggested answer
    Xusheng Profile Picture
    Xusheng on at
    RE: Unable to load the Extension package.

    Hi 

    Please create a new Service request to Microsoft Retail support team to discuss this issue in-depth.

  • kvigneshvaran Profile Picture
    kvigneshvaran 90 on at
    RE: Unable to load the Extension package.

    Hi Steven,

    Can you please guide me the clear steps what do i need to do for the below highlighted steps.

    pastedimage1587282797130v1.png

  • Suggested answer
    Xusheng Profile Picture
    Xusheng on at
    RE: Unable to load the Extension package.

    Hi

    Maybe this is caused by some dll is wrong.

    I suggest you create a new service request and attach your package to double check this issue with Microsoft support team.

  • kvigneshvaran Profile Picture
    kvigneshvaran 90 on at
    RE: Unable to load the Extension package.

    Hi,

    Yeah i have modified the commerceruntime.ext.config file in RetailSDK\Assets folder.

    But i didnt do anything in MPOSOffline.CRT.config file. i doing this only for CPOS.

    I rebuild only the CPOS package. i didnt rebuild the MPOS Install package.

  • Xusheng Profile Picture
    Xusheng on at
    RE: Unable to load the Extension package.

    Hi,

    Have you modified config files like commerceruntim.ext.config to the Retail SDK\Assets folder and modified the MPOSOffline.CRT.config file?

    Have you rebuild the MPOS install package?

    Can you share more details for this issue?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Congratulations 2024 Spotlight Honorees

Kudos to all of our 2024 community stars! 🎉

Meet the Top 10 leaders for December

Congratulations to our December super stars! 🥳

Start Your Super User Journey

Join the ranks of our community heros! 🦹

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,735 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,466 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans