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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Unable to load the Ext...
Supply chain | Supply Chain Management, Commerce
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Unable to load the Extension package.

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Posted on by kvigneshvaran 90

Hi,

I have tried to enable the standar store hours service. i have done all the steps. Finally am getting the below error.

Please do the needful

pastedimage1586001001932v1.png

I have the same question (0)
  • Xusheng Profile Picture
    Xusheng on at
    RE: Unable to load the Extension package.

    Hi,

    Have you modified config files like commerceruntim.ext.config to the Retail SDK\Assets folder and modified the MPOSOffline.CRT.config file?

    Have you rebuild the MPOS install package?

    Can you share more details for this issue?

  • kvigneshvaran Profile Picture
    kvigneshvaran 90 on at
    RE: Unable to load the Extension package.

    Hi,

    Yeah i have modified the commerceruntime.ext.config file in RetailSDK\Assets folder.

    But i didnt do anything in MPOSOffline.CRT.config file. i doing this only for CPOS.

    I rebuild only the CPOS package. i didnt rebuild the MPOS Install package.

  • Suggested answer
    Xusheng Profile Picture
    Xusheng on at
    RE: Unable to load the Extension package.

    Hi

    Maybe this is caused by some dll is wrong.

    I suggest you create a new service request and attach your package to double check this issue with Microsoft support team.

  • kvigneshvaran Profile Picture
    kvigneshvaran 90 on at
    RE: Unable to load the Extension package.

    Hi Steven,

    Can you please guide me the clear steps what do i need to do for the below highlighted steps.

    pastedimage1587282797130v1.png

  • Suggested answer
    Xusheng Profile Picture
    Xusheng on at
    RE: Unable to load the Extension package.

    Hi 

    Please create a new Service request to Microsoft Retail support team to discuss this issue in-depth.

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