Microsoft Dynamics GP 2013 Crashes before logon screen

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Short Story: I'm having to rebuild the application install for GP 2013 after the original files were corrupted and/or deleted.

I install all the pre-reqs, install R2 to match the GP Database and when on a clients workstation with my new install, GP crashes before loading the logon screen.

In the application event log I see the following:

.net Runtime event id 1026

Application: Dynamics.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.BadImageFormatException
at System.Reflection.RuntimeAssembly._nLoad(System.Reflection.AssemblyName, System.String, System.Security.Policy.Evidence, System.Reflection.RuntimeAssembly, System.Threading.StackCrawlMark ByRef, IntPtr, Boolean, Boolean, Boolean)
at System.Reflection.RuntimeAssembly.nLoad(System.Reflection.AssemblyName, System.String, System.Security.Policy.Evidence, System.Reflection.RuntimeAssembly, System.Threading.StackCrawlMark ByRef, IntPtr, Boolean, Boolean, Boolean)
at System.Reflection.RuntimeAssembly.InternalLoadAssemblyName(System.Reflection.AssemblyName, System.Security.Policy.Evidence, System.Reflection.RuntimeAssembly, System.Threading.StackCrawlMark ByRef, IntPtr, Boolean, Boolean, Boolean)
at System.Reflection.RuntimeAssembly.InternalLoadFrom(System.String, System.Security.Policy.Evidence, Byte[], System.Configuration.Assemblies.AssemblyHashAlgorithm, Boolean, Boolean, System.Threading.StackCrawlMark ByRef)
at System.Reflection.Assembly.LoadFrom(System.String)
at Microsoft.Dexterity.Bridge.AddinManager.LoadAddinsFromFolder(System.String, Int32)
at Microsoft.Dexterity.Bridge.AddinManager.InitializeAllAddIns()
at <Module>.InitAddIns()
at <Module>._WinMainCRTStartup()

And

Application Error Event ID 1000

Faulting application name: Dynamics.exe, version: 12.0.311.0, time stamp: 0x5363afe4
Faulting module name: KERNELBASE.dll, version: 6.1.7601.23418, time stamp: 0x5708a7e4
Exception code: 0xe0434352
Fault offset: 0x0000c54f
Faulting process id: 0x11f4
Faulting application start time: 0x01d1c67457d0da89
Faulting application path: C:\Program Files (x86)\Microsoft Dynamics\GP2013\Dynamics.exe
Faulting module path: C:\WINDOWS\syswow64\KERNELBASE.dll
Report Id: b27f11f7-3267-11e6-9036-8cdcd4284883

Anyone have any ideas what I'm missing or why this is occurring? I have .net 3.5 and 4.5 installed...

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Community Member on at

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The Database and client workstations with the application installed prior to the installer corruption/deletion all are still fine, so it's limited to only new installs using my new build of the installer.

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Peter Muchira 1,912 on at

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Hello,

What is the version number for the client installation that is working ?

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Community Member on at

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On a client installation that is currently working:

MS Dynamics GP is 12.00.1745 (R2)

Dexterity is 12.00.311.000

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Peter Muchira 1,912 on at

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Hello,

On the client installation that is crashing, kindly confirm the Dictionary version from the Dictionary file(Dynamics.DIC) located in the installation path e.g. C:\program files(x86)\Microsoft Dynamics\GP2013), and see if it matches the one for a working installation. See below:

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Community Member on at

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they are both 12.0.1745

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Peter Muchira 1,912 on at

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Hello,

Two suggestions:

1.) In the Dex.ini in the Data sub-folder of GP installation, set Synchronize=TRUE, save the changes. Then run utilities and afterwards see if there will be any change.

2) Is the event viewer on that client machine providing any more details ?

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Community Member on at

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Thanks for your continued help on this

1) Dex.ini is already set to synchronize=TRUE . When I open GP, it asks to run the utilities first, and then crashes. If I run utilities first, I can get all the way through to where it re-opens GP, and GP crashes

2) The event viewer log is posted on the opening post of this thread...

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Community Member on at

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I'm comparing the two dex.ini files to each other now - the working installation seems to have many different items in it compared to the non-working installation. Would there be any harm in copying the working version to the non working version?

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Community Member on at

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I renamed the nonworking version, and copied over the working version... didn't help, I revert those changes.

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Peter Muchira 1,912 on at

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Ok. We can briefly connect on a screen-share like TeamViewer and compare notes, if that is ok with you.

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