Hi Kaydee,
Thank you for the explanation of what you are seeing and the questions.
Unfortunately, the External Document Number (where we should enter the customer PO number) is not exposed on the Sales Invoice page. I will be writing a bug for this as it seems that it should be there.
There are a couple of options that you could use in order to ensure that the customer PO number is included.
1. If your business process requires that you enter the Sales Invoice only, it is possible to supply the External Document Number via the Edit in Excel function in the Invoices list. You do need to adjust the Design in the Excel Add-In so that the Document_Type column is included (because it is a component of the primary key).
2. Could your business processes could be adapted to enter the sales data in the Sales Order page instead? The External Document No. field is exposed here.
In either case, when printing the invoice, you will want to use one of these Custom Layouts for the 1306 Sales - Invoice report:
- US Sales Invoice - Blue
- US Sales Invoice -Default
- US Sales Invoice -Modern
- US Sales Invoice -Red
Each of the above listed custom report layouts does print the External Document No. field value.