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License Issue when login (on prem)

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Posted on by Microsoft Employee

Hello,

One of our users is getting the error below, but it is not the first time accessing the system.

Any idea what can me the issue as the license of the user is still active.

pastedimage1647352325466v1.png

Thank you in adavnce.

Regards,

Jezuela

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 74,036 Super User 2024 Season 2 on at
    RE: License Issue when login (on prem)

    Hi, please check Application logs in Event viewer, maybe you can see a more detailed error message.

    pastedimage1647391869187v1.png

    pastedimage1647391883032v2.png

    Hope this will help.

    Thanks.

    ZHU

  • raelhefn Profile Picture
    raelhefn on at
    RE: License Issue when login (on prem)

    Hi,

    Check error message recoded in windows event log. May be you have a permission issue on specific object.

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