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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Help me about login Dy...
Microsoft Dynamics AX (Archived)

Help me about login Dynamic AX

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Posted on by Community Member

Dear all,

My company using domain server. All user need account logon to use computer. And this account relation with AX

My problem is:  I have problem with 2 computer using Win 7 and Win 10. Another account can login AX normally, but 1 account can not login AX with error :

An invalid directory structure for Microsoft Dynamic AX was detected

The subdirectory C:\Program Files (x86)\ Microsoft Dynamic AX\60\Client\bin does not exits.

But if this account use another computer is ok, not have error

I try to logout user or restart computer, then reinstall AX but same

So now how can i fix it in 2 computer ? Thank you very much.

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I have the same question (0)
  • Suggested answer
    nmaenpaa Profile Picture
    nmaenpaa 101,172 Moderator on at

    You are most likely opening AX client by clicking an .axc (AX Configuration) file. This file can't be shared across users who have used different directories for installing AX.

    So take a look into that file (with Notepad) and update the "C:\Program Files (x86)\ Microsoft Dynamic AX\60\Client\bin" references to match the actual AX client installation directory on your computer.

    Maybe in your computer it's D:\Program Files (x86)\ Microsoft Dynamic AX\60\Client\bin. Or something else.

  • Community Member Profile Picture
    Community Member on at

    I checked and C:\Program Files (x86)\ Microsoft Dynamic AX\60\Client\bin is correct client installation directory

    Not in other places :(

  • Community Member Profile Picture
    Community Member on at

    Hi, my pc using 64 bit and correct client installation directory. so now can we do another ?

  • Suggested answer
    nmaenpaa Profile Picture
    nmaenpaa 101,172 Moderator on at

    So are you 100% sure that in the PC where you got this error, you have a directory called C:\Program Files (x86)\ Microsoft Dynamic AX\60\Client\bin?

    Anyway you can always create a new configuration on this PC by opening the AX Configuration Utility, setting up the connection info to the right AOS, and saving the file. That config file should work for sure on that PC.

    docs.microsoft.com/.../manage-a-client-configuration

  • Community Member Profile Picture
    Community Member on at

    But i don't know right AOS, can you help show me how ?

  • Suggested answer
    nmaenpaa Profile Picture
    nmaenpaa 101,172 Moderator on at

    You can open the configuration file that you already have and look from there.

    Open it on the PC where the config file works correctly. Use the Dynamics AX Configuration utility to open it.

    Then, on the other PC (where you have the issue), use the AX Configuration utility to create a configuration that has the same values than the one on the other computer.

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