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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / [ Field Service - Mobi...
Microsoft Dynamics CRM (Archived)

[ Field Service - Mobile App ] - How to view all Work Orders

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Posted on by Community Member

Dear Pros,

- Can you teach me, How to view ALL the Work Orders include which i already created and have system status: Open - Complete (not Closed - Posted).

- I've just see the current Work Order which i'm working and have system status:

Open-scheduled or Open -In Progress. I cannot see the other Work Order in my tablet?

IMG_5F00_0055.PNG

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  • Suggested answer
    Thomas David Dayman Profile Picture
    Thomas David Dayman 11,323 on at

    You can change the view here:

    3782.Screenshot_5F00_14.png

  • Community Member Profile Picture
    Community Member on at

    i already changed view, but there are nothing happen :(

  • Suggested answer
    antc Profile Picture
    antc 2,909 on at

    You want to look at the filter in the Woodford project:

    27413.Capture.PNG

  • MOPO Profile Picture
    MOPO 237 on at

    It all depends whether you want to see "Work Orders" offline or online.

    Press the icon (Screen) in upper left corner. It will turn white and you are now online. Select "Work Orders" and you are now able to see all work orders.

    If you want to see all work orders offline or i.e. only want to see your own work orders or only work orders not older than 3 months it is a bit more complicated because you need to change sync filters in your woodford project.

    I have done it for one of my customers and it works fine - please remember that you also need to change all sync filters on entities related to work orders - like "Incident Types", "Product", "Services" etc.

  • Community Member Profile Picture
    Community Member on at

    thanks Morten Poulsen so much

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