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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / CRM 2013 RPC Sever Not...
Microsoft Dynamics CRM (Archived)

CRM 2013 RPC Sever Not Available

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Posted on by Community Member

Hi All

Recently we have intermittent issue where all our workflow fail with the below error message but on restart of the APP server the issue is resolved.  Based on my understanding it seems like the async service is trying to call the AD for authentication which results in the errors. The is no firewall between the APP and the AD server. Has anyone faced this before ? any suggestions?

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    Failed to get priv user group information. k = 59889477-ca66-4ee6-928f-7c5663056912 privUserGroupId: b5715b8b-68af-4ce7-8b6c-e3f770b81e09, localSystemAdGuid: 745c987e-711c-4fe1-ac31-f63bfa6e26a7, Exception: System.Runtime.InteropServices.COMException (0x800706BA): The RPC server is unavailable. (Exception from HRESULT: 0x800706BA)

    Unhandled Exception: Microsoft.Crm.CrmException: Failed to get priv user group information. k = 59889477-ca66-4ee6-928f-7c5663056912 privUserGroupId: b5715b8b-68af-4ce7-8b6c-e3f770b81e09, localSystemAdGuid: 745c987e-711c-4fe1-ac31-f63bfa6e26a7, Exception: System.Runtime.InteropServices.COMException (0x800706BA): The RPC server is unavailable. (Exception from HRESULT: 0x800706BA)

      at Microsoft.Crm.Tools.ActiveDsWrapper.NameTranslateClass.Init(Int32 lnSetType, String bstrADsPath)

      at Microsoft.Crm.ADNameUtility.Rfc1779NameFromGuid(Guid guid)

      at Microsoft.Crm.SecurityUtils.CheckMembership(Guid principalId, Guid groupId)

      at Microsoft.Crm.Caching.OrganizationSettingsCacheLoader.LoadCacheData(Guid key, ExecutionContext context).

      at Microsoft.Crm.Caching.OrganizationSettingsCacheLoader.LoadCacheData(Guid key, ExecutionContext context)

      at Microsoft.Crm.Caching.ObjectModelCacheLoader`2.LoadCacheData(TKey key, IOrganizationContext context)

      at Microsoft.Crm.Caching.CrmMultiOrgCacheBase`2.CreateEntry(TKey key, IOrganizationContext context)

      at Microsoft.Crm.Caching.CrmMultiOrgCacheBase`2.LookupEntry(TKey key, IOrganizationContext context)

      at Microsoft.Crm.BusinessEntities.SecurityLibrary.CheckPrivilegeGroupForOrganization(WindowsIdentity identity, IOrganizationContext context)

      at Microsoft.Crm.BusinessEntities.SecurityLibrary.GetPrivilegedUserCallerAndBusinessGuidsFromThread(WindowsIdentity identity, IOrganizationContext context)

      at Microsoft.Crm.Authentication.CrmWindowsIdentity.DoRecognizeUser(String userToken, Guid organizationId, LocatorServiceContext locatorServiceContext)

      at Microsoft.Crm.Authentication.BaseCrmIdentity.RecognizeCrmUser(Guid organizationId, LocatorServiceContext locatorServiceContext)

      at Microsoft.Crm.Authentication.BaseCrmIdentity.RecognizeCrmUser(Guid organizationId)

      at Microsoft.Crm.Extensibility.InternalSdkContextInitializer.SetHttpContext(WindowsIdentity windowsIdentity, Guid organizationId, Guid callerId)

      at Microsoft.Crm.Extensibility.InprocessServiceProxy.RetrieveCore(String entityName, Guid id, ColumnSet columnSet)

      at Microsoft.Xrm.Sdk.Client.OrganizationServiceProxy.Retrieve(String entityName, Guid id, ColumnSet columnSet)

      at Microsoft.Crm.Workflow.WorkflowLoader.LoadWorkflow(Guid workflowActivationId, IOrganizationContext context)

      at Microsoft.Crm.Caching.WorkflowActivationCacheLoader.LoadCacheData(Guid key, IOrganizationContext context)

      at Microsoft.Crm.Caching.CrmMultiOrgCacheBase`2.CreateEntry(TKey key, IOrganizationContext context)

      at Microsoft.Crm.Caching.CrmMultiOrgCacheBase`2.LookupEntry(TKey key, IOrganizationContext context)

      at Microsoft.Crm.Workflow.ActivityHostBase.StartWorkflow(ICommonWorkflowContext context)

    Inner Exception: System.Runtime.InteropServices.COMException: The RPC server is unavailable. (Exception from HRESULT: 0x800706BA)

      at Microsoft.Crm.Tools.ActiveDsWrapper.NameTranslateClass.Init(Int32 lnSetType, String bstrADsPath)

      at Microsoft.Crm.ADNameUtility.Rfc1779NameFromGuid(Guid guid)

      at Microsoft.Crm.SecurityUtils.CheckMembership(Guid principalId, Guid groupId)

      at Microsoft.Crm.Caching.OrganizationSettingsCacheLoader.LoadCacheData(Guid key, ExecutionContext context)

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