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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / User Unable to Run Rep...
Microsoft Dynamics CRM (Archived)

User Unable to Run Report (rsAccessDenied)

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Posted on by Community Member Microsoft Employee

I have a User with Admin Role in CRM. 

ex:

Username : AdminCRM

Security  Role: System Administrator

And i have these following schenario:

1. Public Computer (Not Joint Domain)

- Open CRM from browser in Public PC -> Connect CRM -> Run Reports (Success)

- Open Remote Desktop -> Connect to CRM Server -> Open IE -> Open CRM -> Run Reports (Success)

2. Public Computer (Joint Domain)

- Open Browser in Public PC -> Connect CRM - Run Reports (Success)

- Open Remote Desktop -> Connect to CRM Server ->  Open IE -> Open CRM - > Run Reports (rsAccessDenied)

When i connect to CRM from Remote Desktop in PC that join domain, why this user unable to open the report ? 

*This post is locked for comments

  • Suggested answer
    Nithya Gopinath Profile Picture
    Nithya Gopinath 17,074 on at
    RE: User Unable to Run Report (rsAccessDenied)

    Hi Fikri,

    Refer the link below.

    ashwaniashwin.wordpress.com/.../the-permission-granted-to-user-are-insufficient-for-performing-this-operation-rsaccessdenied-reportserver-errror

    Hope this helps.

  • Suggested answer
    MNarmeen Profile Picture
    MNarmeen 1,846 on at
    RE: User Unable to Run Report (rsAccessDenied)

    Or

    browse to reporting server url e.g http://localhost/reports/

    Click 'Site Settings' in the top-right (was only available when logging in to the report server)

    Go to the 'Security' tab and click 'New Role Assignment'

    Added my DOMAIN\USERNAME as a System Administrator

  • Suggested answer
    MNarmeen Profile Picture
    MNarmeen 1,846 on at
    RE: User Unable to Run Report (rsAccessDenied)

    You can also make sure that the Identity in your Application Pool has the right permissions.

    Go to IIS Manager

    Click Application pools

    Identify the application pool of the site you are deploying reports on

    Check that the identity is set to some service account or user account that has admin permissions

    You can change the identity by stopping the pool, right clicking it, and selecting Advanced Settings

    Under Process Model is the Identity field

  • Suggested answer
    MNarmeen Profile Picture
    MNarmeen 1,846 on at
    RE: User Unable to Run Report (rsAccessDenied)

    Open IE as an administrator

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