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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Marketing lists
Customer experience | Sales, Customer Insights,...
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Marketing lists

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Posted on by TU-27051209-0 8
I am trying to set a marketing list as email recipient. But Dynamics won't let me do so. When I try to add it to the 'to' box, Dynamics says the list cannot be found.
 
Have used this list in the past.
  • Suggested answer
    Dengliang Li Profile Picture
    Dengliang Li Microsoft Employee on at
    Marketing lists
    Hi,
     
    I encountered the same issue as you in my testing.
    According to the official documentation.
    In the email To field, all of the rows of email-enabled tables with the email address will be listed.
     
    The Enable Send Email option is disabled for the Marketing List entity.
    So, Marketing List cannot be found in the To field.
     
     
    If this issue is affecting your normal business, it is recommended that you raise a support ticket for further assistance.

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