Hi guys
Now that the iCal functionality is with us I'm looking to build an email that would be sent out to anyone that registers for an event
- We have created our Segment (essentially just looks at the Event Registration for the specific Event;
- We have created our Marketing Email (including the link to the iCal (.ics) file. we've tested this in Preview and it appears to work as expected;
- We have attempted to create the Customer Journey...and this is where the issue comes in.
The journey should be a fairly simple one as far as I'm aware. Select the Segment we wish to use (which we have done) and then if they registered send out the email. We'd used the Event Marketing Template and removed some of the tiles. We were only left with the Segment, a condition (is Registered) and an email tile. However, on running a check we get an error.
So I think we need to tell this which Event we're talking about so I click the if Registered tile and the tile changes to a blank state (simply showing If/then) and the Conditions options will not allow me to select anything. Am I missing something here?
If we start with a blank Customer Journey and add an If/then tile the Conditions section looks like this:
Is there something I'm missing or perhaps something not working correctly with this atm?
Any advice or assistance greatly appreciated as always.
Steven
