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Customer experience | Sales, Customer Insights,...
Answered

Modify search related field name to another table

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Posted on by 677
Hey,
 
Can you let me know if it is possible to modify the related fields being shown when you search for a contact for instance and if so how is it possible to change?
 
Example, if I search Marty McFly here, you can see multiple records but without showing the related client name the user won't know which one to select
 
I have the same question (0)
  • Suggested answer
    Muhammad.Affan Profile Picture
    Moderator on at
    Hi There,
     
    Follow these steps:
     
    • From the command bar in your application click on the gear icon and select advanced settings
    • From the advanced setting select customization and than select customize the system.
    • From there click on entities and look for contact entity.
    • Under contact entity select views and select quick find active contacts view (refer the below pic)
    • Under that add a column for company name (or anything else to want to appear when you're doing a global search)
    • Place Company name column right after your 1st column if you want the (client name) to appear in search
    • Save and close once done and publish all customizations.
     
    And you're good to go : refer the below picture
     
    Feel free to connect if you still face issues.
     
    Thanks
    Affan
     
    Subscribe my YouTube channel for more insights like these https://www.youtube.com/@AffansDynamicsJourney.
     
  • Muhammad.Affan Profile Picture
    Moderator on at
    Hi There,
     
    If your issue is resolved, please change the status to resolved.
     
    And if you still have issues I'm happy to assist.
     
    Thanks
    Affan
  • Muhammad.Affan Profile Picture
    Moderator on at
    Hi There,
     
    If the solution that is provided works for you, please do not forget to click Yes under "Did this answer your question?" to close this thread.
     
     
    Thanks
    Affan

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