Hi P,
Do you get these error messages when trying to view a synced record in CRM? If not, when/where do they appear?
I'm not sure if this is going to solve your situation (there may need to be some code deactivated in CRM Online to get things to work - although there is no known issue logged that I can see) but I hope it will help isolate the issue for you.
The NAV connector treats NAV as the primary record.
Are you entering the orders into NAV and then syncing with CRM?
* After the connector installation, you can create and modify orders in Microsoft Dynamics CRM, but only until the order is submitted.
What stage in the sales process / status reason are the records that are causing problems?
After a certain stage the Order record becomes locked. Are all your records erroring or only those in a certain status?
* An Order that is created from a Quote will automatically be ‘locked’, however one that is created manually from scratch will start out unlocked. As with the quote, any product price changes while the order is not locked will automatically update the line items.
* To lock the pricing on an Order, click the ‘Lock Pricing’ button on the ribbon. Once the pricing has been locked, it can be unlocked again by clicking the ‘Use Current Pricing’ button. Similar to the Quote, when you use current pricing on an Order, the prices for all related line items will be updated to the current product pricing.
* In the Totals section of the Order, you will see a check box called ‘Prices Locked’, which indicates whether the Order pricing is currently locked or not.
If there are orders in Microsoft Dynamics CRM to move to Microsoft Dynamics NAV, open the Microsoft Dynamics CRM Orders list. For each order that you will integrate, open the order form and click Submit Order at the top of the form. Only orders that have been submitted are integrated to Microsoft Dynamics NAV. Do not submit Microsoft Dynamics CRM orders that have already been recreated in Microsoft Dynamics NAV.
You need to verify that the currencies or currency codes used are valid currencies or currency codes in Microsoft Dynamics NAV. All currencies and currency codes that are used in the Microsoft Dynamics CRM entities that you want to integrate with Microsoft Dynamics NAV must exist in the Currencies table in Microsoft Dynamics NAV (go to Departments, select Administration, select Application Setup, select Financial Management, and then select Finance).
Sales orders and invoices created in Microsoft Dynamics NAV may have lines that do not contain a product number. You must verify that all sales lines in a sales order or invoice have an item or resource number before integrating the sales order or invoice to Microsoft Dynamics CRM.
If sales orders are deleted in Microsoft Dynamics NAV, they will be cancelled
in Microsoft Dynamics CRM and their status will change from “In progress” to “No money.”
Note: When you create a new integration from a template, the date set to Check for data
modified after is set to the current date for the following maps:
* Sales Order to Order
To integrate orders or invoices that are older than the current date, change the Check for data modified after date for these maps.
