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Dynamics CRM (customer service) source IP Address

Posted on by 5

HelloEveryone,

Does anyone know how i can find the source IP address for an environment in my dynamics CRM (customer service) cloud application?

Thanks

  • Suggested answer
    Eiken Profile Picture
    Eiken on at
    RE: Dynamics CRM (customer service) source IP Address

    Hi,

    As daniel says, there is no single ip address for the environment, please check it in official document.

    Power Platform URLs and IP address ranges - Power Platform | Microsoft Learn

    We cannot find there IP addresses in D365 directly, but extract those IPs is possible.

    Please refer to the following link.

    What is your IP? – @ramontebar 

  • Suggested answer
    PerezAguiar Profile Picture
    PerezAguiar on at
    RE: Dynamics CRM (customer service) source IP Address

    Hey David.

    if you open a command prompt and ping your environment's url, you'll get the IP that the environment has at that specific point in time.  However, be aware that environments do NOT have a fixed IP,instead they're dynamic IP addressed provided by the service (PowerPlatform) and based on the region.

    For example: if your environment is .Crm11.dynamics.com, this means your service is provided from UK.   ON www.microsoft.com/.../details.aspx you will get a JSON file with the list of IP ranges.  Your environment IP will be on one of those ranges, for example:

    IP 52.158.24.178 is included on the range "52.158.24.178/32"

    BEst regards

  • David Osaluka Profile Picture
    David Osaluka 5 on at
    RE: Dynamics CRM (customer service) source IP Address

    Hello Eiken,

    Thank you for your response.

    The IP Address available in the sign in logs is the IP of my device.

    I want to view the individual IP addresses of my sandbox environment and my production environment in dynamics CRM, do you know how I can go about it?

    Thanks again

  • Suggested answer
    Eiken Profile Picture
    Eiken on at
    RE: Dynamics CRM (customer service) source IP Address

    Hi, David

    You cannot do this through Dynamics CRM. This is related to Active Directory.

    Please refer to the following link to get IP address.

    Sign-in logs in Azure Active Directory - Microsoft Entra | Microsoft Learn

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